Refund policy
At Hrvato, we strive to provide our customers with high-quality products and excellent service. However, we understand that sometimes issues may arise. As such, we have a return policy in place to address any concerns you may have.
Our return policy is as follows:
Please note that all sales are final, except in the case of damaged or incorrect goods. If you receive a damaged or incorrect item, please contact us via the contact page within 14 days of receiving your order to request a refund or exchange. We will do our best to resolve the issue as quickly as possible.
Please double-check the size charts and product descriptions before making your purchase, as we do not accept returns for items that do not fit or meet your expectations. If you have any questions about a product, please don't hesitate to contact us before placing your order.
We offer local delivery and very favorable shipping prices thanks to the large volume of packages we send on a daily basis. However, please note that shipping costs are non-refundable.
Thank you for understanding. If you have any further questions about our return policy, please don't hesitate to contact us.